Privacy Policy

Last Updated: March 13, 2026

1. Introduction

Cobalt & Finch Advisory Group ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when interacting with our website, services, or communication systems.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit forms, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information Provided by Users

We may collect personal information that you voluntarily provide, including:

• Name

• Phone number

• Email address

• Service address or location

• Details about service inquiries or requests

• Business information where applicable

This information may be collected through:

• Website contact forms

• Service request forms

• SMS messaging interactions

• Phone calls

• Email communications

• Customer support interactions

Providing this information allows us to respond to inquiries and deliver requested services.

Automatically Collected Information

When visiting our website, we may automatically collect limited technical data, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time and date of visits

• Referring websites

This data is used to improve website functionality, performance, and security.

3. How We Use Your Information

We use the information we collect to:

• Respond to service inquiries and requests

• Communicate with customers regarding services

• Schedule appointments or consultations

• Provide customer support

• Send service updates and confirmations

• Improve website performance and service quality

• Maintain system security and prevent fraud

We do not sell or rent your personal information.

4. SMS Communications and Consent

By providing your phone number through our website forms and explicitly consenting to receive SMS communications, you agree to receive non-marketing SMS messages related to your inquiry, appointment scheduling, and follow-up communication.

These messages may include:

• Responses to inquiries

• Appointment confirmations

• Service updates

• Customer support communications

• Follow-up messages related to service requests

Message frequency varies based on your interaction with our services.

Message and data rates may apply according to your mobile carrier plan.

You may opt out at any time by replying: STOP
You may request assistance by replying: HELP

SMS consent is not a condition of purchase.

5. SMS Data Protection and Non-Sharing Commitment

Cobalt & Finch Advisory Group takes privacy seriously and limits how SMS-related data is used and shared.

• No mobile information will be shared with third parties or affiliates for marketing purposes.

• Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

• Information sharing to subcontractors in support services (such as customer service or communication platforms) is permitted only as necessary to deliver services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security Practices

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

Security practices may include:

• Secure hosting environments

• Access control systems

• Encrypted communication channels when applicable

• Monitoring systems for potential security threats

While we strive to protect your data, no system can be guaranteed to be completely secure.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and improve functionality.

Cookies may be used to:

• Store user preferences

• Analyze website traffic

• Improve performance

You may disable cookies through your browser settings if desired.

8. Third-Party Services

We may use trusted third-party service providers to operate our website and services, including:

• CRM platforms

• Communication service providers

• Hosting services

• Analytics tools

These providers process data only as necessary to support our services and are required to maintain confidentiality.

9. Data Retention

Personal information is retained only for as long as necessary to:

• Provide services

• Maintain communication records

• Comply with legal obligations

• Resolve disputes

When no longer required, data is securely deleted or anonymized.

10. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

If such data is identified, it will be removed promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When updates are made, the "Last Updated" date will be revised.

Continued use of our website or services constitutes acceptance of any changes.

12. Your Rights

Your Rights

You have the right to:

• Access the personal information we have collected about you

• Request corrections or updates to your personal information

• Request deletion of your personal information

• Opt out of communications at any time

You may opt out of SMS communications at any time by replying STOP.

You may also request assistance by replying HELP.

To exercise any of these rights, please contact us using the information provided below.

13. Contact Information

Cobalt & Finch Advisory Group
Email: info@cobaltfinch.com
Website: https://www.cobaltfinch.com

14. Consent

By using our website or interacting with our services, you acknowledge and agree to this Privacy Policy.